Product, Order and Document Support

Email zsmaxtor007@gmail.com for help with Maxtor products or orders.

For Faster Support, Include

  • Your order number, if the question is about an order
  • The exact product model, such as CTG8D, CTG9, AP-12 or XTP-001
  • The selected size or thermal pad thickness
  • Photos of the product and installation area when relevant

We Can Help With

  • Choosing between thermal paste, gap-filling pads and phase change pads
  • Product size and application questions
  • Shipping, tracking and return questions
  • MSDS, RoHS and REACH document requests
  • Repair-shop and bulk-order inquiries

For installation basics, see our How to Apply guide.